FAQ

We've gathered some of the most common questions about tickets, orders, and more.

If you don't find what you're looking for, please feel free to reach out to our customer support team for assistance.

How can I buy tickets online?

You simply log in and pay with your credit card. Next time you buy you also avoid to register you personal data.

May I buy severeral tickes in one transaction?

Yes you can easily buy the ticket for your children, family or friends in one single transaction.

We will store your information and connect your various tickets into one single useraccount. Your ticket and associated family and friends can easily be administered. Next time you want to buy a ticket there will be no need register keycard numbers and names.

What about kids?

Children 0-5 years accompanied by parents are free!

How can I cancel a ticket?

Tickets will only be refunded if an event is cancelled or on closing days.

To do so, send an email with your tickets and bank details to technik@klamm-kaprun.at

Where do I get my money back?

Tickets will only be refunded if an event is cancelled or on closing days.

To do so, send an email with your tickets and bank details to technik@klamm-kaprun.at